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Production time: 5-7 business days.
Priority production time: 2-3 business days.
Your order's security is our responsibility.Thanks to a safe transport box and reliable packaging of each item, 99.9% of orders arrive on time and in the proper packaging to customers.
Please, note that we are responsible for any damage in transit and will compensate at our expense.
For the US shipping:
Delivery time may vary depending on the state to which the package is sent.
For the Saudi Arabia:
The delivery time is 5-8 business days with Fedex.
For the UAE:
The delivery time is 5-8 business days with Fedex.
Read more here.
Return policy for orders without personalization
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Exceptions / non-returnable items
Certain types of items cannot be returned, like personalized wedding set with laser engraving. We also do not accept returns for custom orders. Please get in touch if you have questions or concerns about your specific item.
Read more here.
Step 1: Add your personalization (optional) and indicate your text for engraving and choose the font.
Step 2: Add to cart
Step 3: Go to check out and choose the shipping method.
You can see our clients unpacking on YouTube
Engraving
1. How can I get a layout before engraving?
Yes, of course, you can get a layout with your engraving text. To receive a layout, you need to write to us by e-mail info@elenahonch.com and designer will make a free rendering. You will receive a layout with your text within 24 hours of receiving your e-mail.
2. Can I make a custom design?
Yes, of course, we are open to new ideas and regularly turn customers ideas into reality. Therefore, if you have a monogram, logo or any other image/text that you want to engrave on your set - write to us by e-mail info@elenahonch.com. We will consult you and make your custom order.
3. What will happen to the engraving over time and is it long-lasting?
For applying engraving, we use high-tech equipment that makes glass microdestruction. Also, after engraving, we apply a contrast that gives color to the engraving.
You can be sure that the engraving will remain on the set forever and you will enjoy it for decades.
Please,note that we don’t use stickers.
4. What can be the color of the engraving?
Engraving can be gold, silver, rose gold and ivory.
5. Can the finished engraving be changed?
Unfortunately, the engraving already done on the item cannot be erased or changed.
Please, check your text for engraving before sending it to us.
Production and delivery terms
1. What are the terms of production of a set with laser engraving?
The production time set with laser engraving takes 5-9 business days, the delivery time for the USA is 7-14 days.
Please, note that personalized sets are non-refundable.
2. Can I get the set sooner than 7-12 days?
Yes, of course, we have a priority production service within 1-3 business days and an expedited service within 5-7 business days. You can choose the priority production service during the checkout process.
Also, please note that there are no customs fees for the US. For other countries in accordance with the law.
Packaging and transportation
1. How do you pack the sets?
First of all, we take great care to ensure that the packaging is secure. For this, we created a branded gift box for transportation. In addition, we package each item separately for added security.
2. Will the set be replaced if it arrives broken or damaged?
99.7% of our orders arrive intact and in their best condition, but unfortunately we cannot control the performance of the delivery service.
In any case, if you receive a damaged or broken set, please notify us as soon as possible ( info@elenahonch.com). We will make a new set for you free of charge.
3. What shipping service do we use for shipping?
We deliver by UPS service. Shipping of sets without personalization (catalog link) ships from a warehouse in Florida.
As for sets with personalization, we make them in our workshop in Ukraine. Delivery from Ukraine by UPS service takes 10-14 business days.
We also ship to Canada, Europe, Australia and other countries.
Care and storage
1.How to take care of the set properly?
We send each set complete with care and storage instructions. We recommend that you treat each element of the set with care and read the instructions so that the set will serve you for many years.
Please, note that in any case, the set cannot be washed in the dishwasher.
Materials
1. What materials do we use to make sets?
For 8 years of experience, we have selected the best materials for our sets. We use crystal glasses, cake sets with a sturdy handle and mirrored metal, non-toxic acrylic paint and crystal rhinestones.
In addition, we glue crystal rhinestones with the latest generation glue, which has better properties. We glue them according to a unique technology and a crystal insert for the best result.
Wholesale orders
1. Do you work wholesale?
Yes, we accept wholesale orders. You can read our wholesale terms and conditions here (link) To contact our wholesale manager, write to our e-mail address info@elenahonch.com
Promo code
1. Do you have a promo code for your first order?
We recommend subscribing to our newsletter so that you don't miss out on our new products and discounts.
In addition, if you subscribe to our newsletter, you will receive a promotional code with a discount on your first order.
Fast Shipping (10-14 business days) and Priority Production (2-3 business days) - $75.00 USD
If rush was already purchased on the original order, we will do our best to process the order as quickly as possibly for you. Please provide the need by date in your email as well.
Overall rating: 5 / 5 from 915 reviews.
The team at Elena Honch is completely incredible! They took the initiative to reach out to me to confirm the delivery date and they did everything in their power to make sure my items were in my hands before our engagement dinner party! Once received, I couldn’t wait to open, the quality is impeccable and they were loved by all. Thank you again for the amazing service and beautiful pieces. I would highly recommend your work again and again!
I cannot say enough wonderful things about the personalized champagne flutes we purchased from Elena Honch. They were one of the most beautiful details of our wedding day and exceeded every expectation we had. From the moment we opened the package, we were amazed. The flutes arrived in a gorgeous customized velvet presentation box that made them feel incredibly luxurious and special. It was beautifully crafted and added such an elegant touch before we had even seen the glasses themselves. The champagne flutes are absolutely stunning. The ivory stems adorned with sparkling jewel accents are elegant without being over-the-top, and the craftsmanship is exceptional. The engraved "Mr. & Mrs." design with our wedding date was beautifully etched and personalized exactly as we had envisioned. Every detail was thoughtfully executed, making them feel truly one-of-a-kind. These flutes added such a sophisticated touch to our wedding and looked beautiful in our photos. More importantly, they are far more than just wedding accessories—they are meaningful keepsakes that we will cherish for the rest of our lives. We look forward to bringing them out for anniversaries and other special celebrations for many years to come. If you're looking for elegant, high-quality personalized champagne flutes that will become treasured heirlooms, I wholeheartedly recommend Elena Honch. Thank you for creating such a beautiful piece that will forever remind us of one of the happiest days of our lives.
It was beautiful thank you
Absolutely gorgeous. We bought the white ivy flutes. Nothing else would do but another winner by Elena Honch. So we gifted our granddaughter the knife and cake set.
This gorgeous cake set goes perfectly with the toasting flutes we have. I can’t say enough about how beautiful it is. The set is a bridal shower present. Wedding is coming up April 17, 2026. Can’t wait to see all of the gorgeous Elena Honch on display.
So much more beautiful in person!
Absolutely in love!!!!!
This is going to be a Christmas present for their upcoming April wedding. The flutes are absolutely gorgeous and worth every penny. The work and detail of the jewels is exquisite. I am very happy with my purchase and am certain she will love them.
Absolutely stunning!! Worth every penny!
I absolutely love them so beautiful thank you so much
We sent my niece and her husband the white flutes Avrora as a gift after their private wedding. They loved them! They especially appreciated that the flutes are a lovely reminder of their wedding day.
So so beautiful! 😍
Bought these for my daughter’s upcoming wedding and she absolutely loves them. Easy process to order with a timely delivery. Highly recommend!
I was looking for an elegant day-of gift for my bride throughout our wedding planning process, and came across the Elena Honch brand from an Instagram advertisement. After thoroughly looking through the different flute details and customer reviews, I decided to go ahead and order a custom pair of champagne flutes. All of us know how ordering pricey custom items online can be a risk due to not knowing how the finished product will look. However, Elena Honch did a wonderful job maintaining communication throughout the customization process to send over images of my chosen customization and ship the package in a timely manner. The flutes showed up right on time and look amazing. The jewelry setting in the flutes is high quality and the custom velvet box presented my day-of gift just as I had pictured on our big day. Thank you!
Such lovely items!! Great quality, can’t wait to use them.
Stunning!!! I can’t wait to display them on our big day. My only negative would be that you have to add some glue to make them completely sturdy. They flip around a bit. The company labels them so that helps but there are a few that were a little off.
Absolutely love this 😍 Thanks for the inspiration! This journal saved us many hours of searching in preparation 💍💍💍
Bridal Inspiration Journal: Trends, Themes & Colors for 2025 Wedding
This added some extra GLAM to our wedding day. The flutes were absolutely beautiful. Thank you.
The Champagne Flutes were absolutely beautiful. It is worth the price! Thank you for ensuring that my order would arrive on-time and for addressing my issue.
Amazing! Exactly what I wanted. 🖤🖤🖤
Beautiful and it was exactly what I wanted. Thank so much for your kind and quick response to my last minutes changes.
Estoy Feliz! I’m so happy! 😍🙏🏻
Loved everything!
Very luxurious looking, loved it
I love it!! exactly what I wanted. The details and quality is everything, beyond my expectations. Can’t wait to use it in my special day.
Everyone loved them!!! And especially me and my fiancee.
I ordered these beautiful flutes and am so happy with the results. They are beautifully crafted and the engraving is perfect. They will add an elegant touch to my daughter’s wedding. I can’t wait to give them to her. Amazing work!!!
I ordered this cake set for my daughter and can’t wait to give it to her at her bridal shower. It is beautifully crafted and so extremely elegant. The quality of the materials is outstanding. I know my daughter will love it.
Wonderful to work with. I've had to purchased different piece with different dates. Always helpful and timely. The work is excellent. You're always kept in the loop, and the pieces arrive on time.
I can’t wait to receive my orders
The most beautiful plate, glasses and serving items I have ever seen. Love it all. Thank you for the gorgeous set.
Engravings are beautiful & add so much emphasis to the cups. I love them!
Came out very beautiful & exactly how I expected!
I love my set! The pictures don’t do justice!
Our bride and groom was throughly pleased. The bride felt extremely pleased with the beauty of her pieces. We will be ordering from you again.
Loved it. Thank you
Im so obsessed with my champagne flutes & cake cutting set!!! The are more beautiful in person than I could’ve ever imagined! The team was always responsive and kind! Thank you so much!
Flutes were beautiful!
Elegant!
This set is above expectations and hopes! It is absolutely stunning. Pictures do not do it justice. The quality and elegance of the glasses and cutlery are exquisite and we can’t wait to use them on our wedding day!
