We are committed to ensuring a seamless and secure shopping experience for you. Below is an overview of our payment policy.
Accepted Payment Methods
We offer a variety of payment options for your convenience, including:
Credit and Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: PayPal, Apple Pay, Google Pay
Other Methods: Klarna (Buy Now, Pay Later), Shopify Payments
Payment Security
Your payment information is always secure with us. We utilize SSL encryption to protect your personal and payment details. All transactions are processed through secure gateways that comply with PCI DSS standards, ensuring the highest level of protection for your information.
Currency
All transactions are conducted in the currency displayed at checkout. Please be aware that your bank may impose additional currency conversion fees depending on its policies.
Payment Process
After selecting your items and proceeding to checkout, you can choose your preferred payment method. Please note that payment must be completed for your order to be confirmed.
Declined Transactions
We reserve the right to decline any payment that does not meet our security standards or if suspicious activity is detected. In such cases, we may contact you for further information.
Refund Policy
In the event of a cancellation or return, refunds will be processed to your original payment method within 5-10 business days after your request has been approved.
Contact Us
If you have any questions regarding our payment policy, please reach out to our support team at info@elenahonch.com. We are here to assist you!
Customer Reviews
Overall rating: 5 / 5 from 913 reviews.
I cannot say enough wonderful things about the personalized champagne flutes we purchased from Elena Honch. They were one of the most beautiful details of our wedding day and exceeded every expectation we had.
From the moment we opened the package, we were amazed. The flutes arrived in a gorgeous customized velvet presentation box that made them feel incredibly luxurious and special. It was beautifully crafted and added such an elegant touch before we had even seen the glasses themselves.
The champagne flutes are absolutely stunning. The ivory stems adorned with sparkling jewel accents are elegant without being over-the-top, and the craftsmanship is exceptional. The engraved "Mr. & Mrs." design with our wedding date was beautifully etched and personalized exactly as we had envisioned. Every detail was thoughtfully executed, making them feel truly one-of-a-kind.
These flutes added such a sophisticated touch to our wedding and looked beautiful in our photos. More importantly, they are far more than just wedding accessories—they are meaningful keepsakes that we will cherish for the rest of our lives. We look forward to bringing them out for anniversaries and other special celebrations for many years to come.
If you're looking for elegant, high-quality personalized champagne flutes that will become treasured heirlooms, I wholeheartedly recommend Elena Honch. Thank you for creating such a beautiful piece that will forever remind us of one of the happiest days of our lives.
Absolutely gorgeous. We bought the white ivy flutes. Nothing else would do but another winner by Elena Honch. So we gifted our granddaughter the knife and cake set.
This gorgeous cake set goes perfectly with the toasting flutes we have. I can’t say enough about how beautiful it is. The set is a bridal shower present. Wedding is coming up April 17, 2026. Can’t wait to see all of the gorgeous Elena Honch on display.
This is going to be a Christmas present for their upcoming April wedding. The flutes are absolutely gorgeous and worth every penny. The work and detail of the jewels is exquisite. I am very happy with my purchase and am certain she will love them.
We sent my niece and her husband the white flutes Avrora as a gift after their private wedding. They loved them! They especially appreciated that the flutes are a lovely reminder of their wedding day.
I was looking for an elegant day-of gift for my bride throughout our wedding planning process, and came across the Elena Honch brand from an Instagram advertisement. After thoroughly looking through the different flute details and customer reviews, I decided to go ahead and order a custom pair of champagne flutes.
All of us know how ordering pricey custom items online can be a risk due to not knowing how the finished product will look. However, Elena Honch did a wonderful job maintaining communication throughout the customization process to send over images of my chosen customization and ship the package in a timely manner.
The flutes showed up right on time and look amazing. The jewelry setting in the flutes is high quality and the custom velvet box presented my day-of gift just as I had pictured on our big day. Thank you!
Stunning!!! I can’t wait to display them on our big day. My only negative would be that you have to add some glue to make them completely sturdy. They flip around a bit.
The company labels them so that helps but there are a few that were a little off.
The Champagne Flutes were absolutely beautiful. It is worth the price! Thank you for ensuring that my order would arrive on-time and for addressing my issue.
I ordered these beautiful flutes and am so happy with the results. They are beautifully crafted and the engraving is perfect. They will add an elegant touch to my daughter’s wedding. I can’t wait to give them to her. Amazing work!!!
I ordered this cake set for my daughter and can’t wait to give it to her at her bridal shower. It is beautifully crafted and so extremely elegant. The quality of the materials is outstanding. I know my daughter will love it.
Wonderful to work with. I've had to purchased different piece with different dates. Always helpful and timely. The work is excellent. You're always kept in the loop, and the pieces arrive on time.
Im so obsessed with my champagne flutes & cake cutting set!!! The are more beautiful in person than I could’ve ever imagined! The team was always responsive and kind! Thank you so much!
This set is above expectations and hopes! It is absolutely stunning. Pictures do not do it justice. The quality and elegance of the glasses and cutlery are exquisite and we can’t wait to use them on our wedding day!
