Payment Policies

We are committed to ensuring a seamless and secure shopping experience for you. Below is an overview of our payment policy.

Accepted Payment Methods

We offer a variety of payment options for your convenience, including:

• Credit and Debit Cards: Visa, MasterCard, American Express, Discover
• Digital Wallets: PayPal, Apple Pay, Google Pay
• Other Methods: Klarna (Buy Now, Pay Later), Shopify Payments

Payment Security

Your payment information is always secure with us. We utilize SSL encryption to protect your personal and payment details. All transactions are processed through secure gateways that comply with PCI DSS standards, ensuring the highest level of protection for your information.

Currency

All transactions are conducted in the currency displayed at checkout. Please be aware that your bank may impose additional currency conversion fees depending on its policies.

Payment Process

After selecting your items and proceeding to checkout, you can choose your preferred payment method. Please note that payment must be completed for your order to be confirmed.

Declined Transactions

We reserve the right to decline any payment that does not meet our security standards or if suspicious activity is detected. In such cases, we may contact you for further information.

Refund Policy

In the event of a cancellation or return, refunds will be processed to your original payment method within 5-10 business days after your request has been approved.

Contact Us

If you have any questions regarding our payment policy, please reach out to our support team at info@elenahonch.com. We are here to assist you!